Terms and Conditions

1. Website Usage Agreement

By accessing and using the Vonavex website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Service Description

Vonavex Auto Service provides automotive repair and maintenance services including but not limited to:

• Vehicle diagnostics and inspections
• MOT testing and certificates
• Oil changes and routine maintenance
• Brake and suspension repair
• Tyre fitting and wheel alignment
• Engine repair and maintenance
• Auto electrical repair
• General garage services

3. Booking and Payment

All services must be booked in advance through our website or by contacting us directly. Payment is required at the time of booking unless otherwise arranged.

• Full Vehicle Diagnostics: From £60
• MOT Testing: From £49.99
• Oil Change & Maintenance: From £75
• Brake Service: From £120
• Tyre Fitting & Alignment: Contact for pricing
• Engine Repair: Contact for pricing

4. Cancellation Policy

Services can be cancelled up to 24 hours before the scheduled time for a full refund. Cancellations made less than 24 hours in advance will incur a 50% cancellation fee. Emergency cancellations will be handled on a case-by-case basis.

5. Customer Responsibilities

Customers are responsible for:

• Arriving on time for their scheduled appointments
• Providing accurate vehicle information and service history
• Bringing vehicle keys and relevant documentation
• Informing us of any known vehicle issues or concerns
• Following safety instructions and garage rules
• Paying for services as agreed
• Maintaining vehicle cleanliness and accessibility

6. Our Responsibilities

Vonavex commits to:

• Providing high-quality auto repair and maintenance services
• Using professional-grade tools and safety measures
• Maintaining clean and safe workshop facilities
• Protecting customer privacy and vehicle security
• Offering professional customer service and support

7. Liability and Safety

While we take every precaution to provide excellent service, Vonavex is not liable for any issues that may occur during vehicle service or repair. We maintain comprehensive insurance coverage and follow strict safety procedures to ensure the best possible experience. All customers must sign a service agreement.

8. Website Content

All content on this website, including text, images, and logos, is the property of Vonavex and is protected by copyright laws. Users may not reproduce or distribute any content without written permission.

9. Privacy Policy

We respect your privacy and handle your personal information in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the modified terms.

11. Contact Information

For questions about these terms or our services, please contact us:

• Address: 33 Ufford Street, London
• Phone: +44 20 7186 67 78
• Email: info@vonavex.com
• Website: www.vonavex.com